Ticket System allows you to create projects with an integrated ticketing and tasks management system to organize and improve your work and customers service without having to design and develop an assistance and management system from scratch.
Through Ticket System you can create or modify an existing project,
add customers who can open and monitor tickets related to their projects from their dedicated dashboard.
Assigning tasks for processing: when a ticket is assigned to an employee, the task to be executed will be automatically created with built-in time tracking system to keep track of all the time spent on a specific tasks and project.
Here you can find 2 videos tutorial on how to install and how it works: https://youtu.be/-ROQj9EcUls and https://www.youtube.com/watch?v=jPZ7_bDUfoE
Hope you enjoy it and feel free to comment below on how i can optimize or upgrade it!