Create your own ticket support website with this script. You can create a site like the most popular knowledge base help ticket support sites. Helpy is built on top of Laravel. Very easy to set up with a friendly built-in installer.
Features of Helpy
- Unimited Support Tickets
- Unlimited Departments
- Dynamic DataTable with filters
- Ticket Reopen & Re-Assign
- Texteditor File Manager
- Ticket Custom Fields with File Attachment
- Email notification
- Live notification system
- Unlimited Staff Members
- Add, remove & edit Knowledge Base in different departments
- Add, remove & edit different departments
- Forgot Password
- Open, Pending, Close & Replied Status for Tickets
- Admin, Staff & User Profile
- Powerful Admin Panel
- Fully functional Dashboard
- 100% Responsive for Mobile
- User Role Permissions
- Members can change their name, email and password
- Upload Avatar
- Change password
- Secure Bcrypt password hashing
- Font Awesome & Line Awesome
Version 1.3.6 – September 03, 2022
[Update] Just Dependency Updated.
Version 1.3.5 – July 04 2021
[Fixed] [Fixed] Install Database config solved.
Version 1.3.4 – April 27, 2021
[Fixed] Email Configuration issue fixed.
Version 1.3.3 – April 24, 2021
[Fixed] Email Configuration issue fixed. [Fixed] Notifications issue fixed. [Added] Optimized application.
Version 1.3.2 – January 04, 2021
[Fixed] Gmail SMTP fixed, now working. [Fixed] Ticket add & reply, sometimes email send fail bug fixed.
Version 1.3.1 – September 23, 2020
[Added] Email Test notification in email setting. [Fixed] Ticket Comment reply bug fixed.
Version 1.3 – 15 September, 2020
[Added] Added dynamic Custom Fields in tickets. (File Attachment, Select option, checkbox, radio). [Added] Added File Manager. Now easily users can attach files in text-editor. [Added] Admin can add new Customer from admin panel. [Fixed] Fixed Dashboard bugs. [Fixed] Fixed Text Editor File/Image uploads
Version 1.2.2 – 10 August, 2020
[Fixed] Fixed staff's ticket list bugs
Version 1.2.1 – 16 May, 2020
[Fixed] Fixed user ticket list & Datatable bugs
Version 1.2 – 01 May, 2020
[Added] Dynamic <strong>DataTable's</strong> with department/category & date range filter. [Added] Ticket <strong>Reopen</strong> system. [Added] Ticket <strong>Re-Assign</strong> to a specific department. [Fixed] Fixed some bug
Version 1.0.1 – 12 April, 2020
[Added] 'Add New Ticket' and 'Knowledge' menu in User dashboard. [Fixed] Bug fixed in admin panel 'All Tickets' page. [Fixed] Bug fixed in admin panel 'Add New Knowledge Base. [Fixed] App Debug false. Error debug page disabled.